Maes & Hills stands for quality and service. Bags are shipped free of charge to Belgium, France, Germany, Luxemburg, the Netherlands and Austria. You can pre-pay or post-pay, in any way you like best. Want to exchange an item or your money back? That too is possible within 30 days. Of course we offer a warranty and should you have any more questions you can always reach us. We wish you lots of fun with your new bag!